Frequently Asked Questions
Everything you need to know about shopping with Vego Store.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are Vego Store products sustainably made?
Yes, we prioritize ethical manufacturing and use organic or recycled materials in over 70% of our collections to ensure high quality with a lower environmental impact.
Can I track my package after it ships?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery in real-time.